Click to Chat vs Chaty vs Join.chat: Which WhatsApp Plugin Wins?

Looking for the best WhatsApp plugin for WordPress? We compared the top options.

Quick Comparison

| Feature | Click to Chat | Chaty | Join.chat |

|---------|--------------|-------|-----------|

| Starting Price | $29/year | $49/year | Free |

| Multiple Agents | Yes | Yes | No |

| Analytics | Yes | Basic | No |

| Business Hours | Yes | Yes | Yes |

| Custom Icons | Yes | Yes | Limited |

| Page Targeting | Yes | Yes | Limited |

| Multi-Channel | WhatsApp focus | 20+ channels | WhatsApp only |

| A/B Testing | Coming soon | No | No |

Detailed Reviews

Click to Chat by OrbixWP

**Best for:** Businesses focused on WhatsApp with need for analytics

**Pros:**

**Cons:**

**Pricing:**

**Best Feature:** Analytics dashboard showing click data, conversations, and trends.

Chaty

**Best for:** Multi-channel chat (WhatsApp + Facebook + Instagram + more)

**Pros:**

**Cons:**

**Pricing:**

**Best Feature:** Multi-channel support if you need more than WhatsApp.

Join.chat

**Best for:** Basic WhatsApp on a budget

**Pros:**

**Cons:**

**Pricing:**

**Best Feature:** Free option for simple needs.

Feature Deep Dive

Multiple Agents

**Why it matters:** If you have a team, you need to route chats.

| Plugin | Free Agents | Paid Agents |

|--------|-------------|-------------|

| Click to Chat | 1 | Unlimited |

| Chaty | 1 | Multiple |

| Join.chat | 1 | 1 |

**Winner:** Click to Chat (unlimited agents on Business plan)

Analytics

**Why it matters:** Understanding chat performance helps optimization.

| Plugin | Free | Basic | Advanced |

|--------|------|-------|----------|

| Click to Chat | ❌ | ✅ | ✅ |

| Chaty | ❌ | ✅ | ❌ |

| Join.chat | ❌ | ❌ | ❌ |

**Winner:** Click to Chat (full analytics dashboard)

Customization

**Why it matters:** Match your brand.

All three offer good customization, but:

**Winner:** Tie (depends on needs)

Performance

**Page Speed Impact:**

| Plugin | Script Size | Load Time Impact |

|--------|-------------|------------------|

| Click to Chat | 15KB | Minimal |

| Chaty | 45KB | Low |

| Join.chat | 10KB | Minimal |

**Winner:** Join.chat (lightest), Click to Chat (close second)

Support

| Plugin | Free Support | Paid Support |

|--------|--------------|--------------|

| Click to Chat | Forum | Priority email |

| Chaty | Forum | Email |

| Join.chat | Forum | Email |

**Winner:** Click to Chat (priority support on Business+)

Use Case Recommendations

Small Business (1 site, basic needs)

**Recommendation:** Join.chat (free) or Click to Chat Starter ($29/year)

Growing Business (multiple agents needed)

**Recommendation:** Click to Chat Business ($59/year)

Agency (multiple sites, multiple channels)

**Recommendation:**

E-commerce

**Recommendation:** Click to Chat Business

Migration Considerations

Switching from Join.chat

Easy migration:

Switching from Chaty

If using only WhatsApp:

What About Free Options?

Join.chat Free Limitations:

Worth Paying For?

Yes, if you:

Our Verdict

Best Overall: Click to Chat

**Why:** Best balance of features, analytics, and pricing for WhatsApp-focused businesses.

Best for Multi-Channel: Chaty

**Why:** If you need Instagram, Facebook Messenger, Telegram, etc.

Best Free Option: Join.chat

**Why:** Gets the job done for simple WhatsApp needs.

Best for Agencies: Click to Chat Agency

**Why:** Unlimited sites, unlimited agents, priority support at competitive price.

[Try Click to Chat →](/plugins/click-to-chat)

Conclusion

The best plugin depends on your specific needs. For most WordPress sites focused on WhatsApp, Click to Chat offers the best combination of features and value.